Senior executives from American companies recognize that technical skills are critical for success in the workplace in the age of AI.
But when asked what kinds of skills are in short supply among their younger workers, many point to so-called “soft skills” such as communication, problem-solving, and collaboration. Tack on adaptability, ability to focus, and empathy to that list, too.
Digital literacy—what some might describe as both a technical and a soft skill—is also top of mind for senior executives of American companies.