Fix What’s Broke About Feedback

woman in teal t-shirt sitting beside woman in suit jacket

Improvement always begins with feedback. People never improve until they know how they’re doing. Self-defeating behaviors persist in low-feedback environments.

The feedback sandwich is filled with baloney.

A spoonful of sugar before corrective conversations dilutes compliments.

Marus Buckingham said, “People don’t want feedback, they want attention.”

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