FAFSA Update

woman wearing academic cap and dress selective focus photography

Education Department vows ‘full-scale review’ of financial aid office after FAFSA debacle

Secretary Miguel Cardona promised “transformational changes” after a slew of technical issues caused months of delays and errors with the newly overhauled form.

The Education Department said Thursday that it is taking steps to improve operations at its Federal Student Aid office after months of delays and errors with this year’s overhauled Free Application for Federal Student Aid. The form, known as FAFSA, had a botched rollout, disrupting decision timelines for current and prospective college students and schools across the country.

In a letter to staff members Thursday, Secretary Miguel Cardona said the agency was conducting a “full-scale review of FSA’s current and historical organization, management, staffing, workflow structures, business processes, and operations,” as well as vendor contracts.

Sign Up to Receive our Newsletter