When to delay a conversation
Don’t avoid a difficult conversation, but be sure to go into it in the right frame of mind, writes Marlene Chism.
Every big problem in an organization can be traced back to a conversation that should have happened but didn’t. If you listed all the avoided conversations in the scope of a year, you’d likely see a correlation between avoidance and escalation. While initiating conversations sounds simple, starting conversations at the wrong time can escalate problems. While important conversations should never be avoided altogether, this article highlights three situations when it’s more strategic to delay a conversation.